Facilities Maintenance Supervisor

The role of Facilities Maintenance Supervisor will play a crucial role in overseeing the efficient operation and maintenance of our grade 2* listed building in the heart of Westminster. You will manage a small team of facility maintenance operatives, ensuring the safety, comfort, and functionality of our physical environment.

The role requires a combination of technical expertise and a customer service approach, liaising between Trustees as owners of the building and all tenants/Church on building operation matters.

The role is based at our principal venue in Westminster. The working pattern is 37.5 hours per week, 5 days out of 7 flexed as appropriate to meet the needs of the business and to attend networking events.
CHV is owned by the Methodist Church as are most venues in the CHV portfolio; as such we aim to conduct business in line with the ethics of the Methodist Church and our CHV values.

• Manage the day-to-day operations of our facilities, including building maintenance, repairs, and renovations.
• Manage the preventive maintenance programme to minimise downtime and ensure optimal functioning of facilities.
• Implement corrective actions and measures to maintain a safe and healthy work environment for employees and visitors.
• Keep up with current best practice in the field of building maintenance
• Daily management responsibilities for the on-site maintenance team, ensuring compliance of the building in line with PPM and reactive procedures.
• Lead and develop the maintenance team including, training, coaching and ensure toolbox talks are completed, along with all other health and safety requirements and objectives.
• Lead the team to achieve their, the department and company objectives, including performance reviews, appraisals, and disciplinary meetings.
• Manage operations within the department maximising productivity and efficiency, ensuring the maintenance team are fully utilised to meet customer expectations as service levels set by the company
• Manage work in progress and evaluate and review operational performance. Make recommendations to meet operational targets.• Direct the Maintenance team to liaise with Payroll regarding salary queries or issues.
• To attend relevant internal meetings such as, project meetings and H&S meetings.
• Carry out monthly audits of the facilities management system with the SFM.
• Managing/delegate approved contractors and suppliers on site with support from the team.
• Assist and advise the events team with client’s risk assessments and method statements.
• Liaise with Head of events and iVvy to ensure correct service levels are achieved (attend daily 3:00pm event meetings and coordinate any facilities works needed for upcoming events).
• Create and partake in event maintenance cover requirements producing monthly event maintenance rotas.
• Adhere to all company policies, procedures, and business ethics codes
• Co-operate with the company to ensure compliance with Health and Safety Legislation and the Health
  and Safety policies and procedures.
• Train staff to carry out their duties in compliance with Health and Safety regulations and company
  procedures
• Within this role the Facilities Maintenance Supervisor is responsible for their own administration.

• To develop personal skills in using existing technologies, including Microsoft Office 365
• To lead continued development of the department specific software for maintenance and continued development of each system

• Manage, develop and empower the team
• To work with team to agree clear, relevant, and actionable targets
• To provide ongoing performance support
• To provide mentoring and coaching to support team to deliver on or above expectations
• To identify training and development needs and to work with team to achieve potential
• Plan and co-ordinate the team’s work schedules to ensure effective delivery of team objectives and responsibilities; and ensure an appropriate work/life balance for team members

• Always comply with current legislation and respect the confidentiality of information in-line with the requirements of the Data Protection Act 2018.
• Adhere to all company policies, procedures, and business ethics codes.
• Attendance at company meetings and training courses as required.

• Proven experience in maintenance supervisory or management role.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Knowledge of health and safety regulations, building regulations, and environmental standards.
• Proficiency in facilities management software and tools.
• Qualification in IOSH Managing Safely