Senior Facilities Manager
Job Description
Reports to: Environmental, Social & Governance Officer
Department: Facilities
Number of reports: 3 direct plus 4 indirect
Role Summary
As the Senior Facilities Manager, you will play a crucial role in overseeing the efficient operation and maintenance of our Grade II* listed building in the heart of Westminster. You will manage a small but dedicated team of facility managers and maintenance operatives, ensuring the safety, comfort, and functionality of our physical environment.
The role requires a combination of technical expertise, project management skills, vendor management capabilities and a customer service approach, liaising between Trustees as owners of the building and all tenants/Church on building operation matters.
The role will largely be responsible for overseeing day to day operations, at the same time designing and implementing improvement plans to our building and infrastructure on behalf of the Trustees and taking ownership of H&S practices, procedures and training across the building (being the ‘go to’ person for all H&S matters).
Our annual operating and improvement spend is in the region of £600k to £1m. The role will involve overseeing the annual operating budget and Capital expenditure programme, ensuring timely contracting of suppliers and/or service partners, ensuring due diligence and performance of suppliers to appropriate timescales and budget.
Central Hall Westminster (CHW) Ltd is owned by Trustees appointed by the Methodist Church; as such we aim to conduct business in line with the ethics of the Methodist Church and our Central Hall Venues (CHV) values. CHV is the brand name for the portfolio of venues run by CHW Ltd.
Location and working pattern
The role is based at our principal venue in Westminster with travel to new and existing venues in the UK on occasion.
The working pattern is 5 days out of 7 flexed as appropriate to meet the needs of the business and to attend networking events.
Key Duties & Responsibilities
- Oversee the day-to-day operations of our facilities, including building maintenance, repairs,
and renovations. - Lead as project manager in design, costing, tendering and overseeing implementation of new
design and projects, ensuring all are comply with building, H&S and environmental regulations. - Ensure compliance with health and safety regulations and industry standards across all
facilities. - Key liaison person between the Company/Trustees/Church and other stakeholders in building
matters. - Oversight and review all facilities policies, procedures and templates in line with the Company
SOP’s - Assist and advise the Events team with clients Risk assessments and method statements.
- Overseeing the coordination of external vendors and contractors to ensure timely and
cost-effective delivery of facility services. - Oversee the preventive maintenance programme to minimise downtime and ensure optimal functioning
of facilities. - Ensure that CHV policies & procedures are implemented in line with industry developments and
changes in regulations across the group and review these policies on a regular basis. - Implement corrective actions and measures to maintain a safe and healthy work environment for
employees and visitors. - Oversee the preparation and review of risk assessments and method statements including general
and fire risk assessments. - Prepare the annual building capex, PPM and reactive maintenance budgets for discussion with the
Finance team and Hall Fabric Committee (HFC). - Monitor department spend against budget and meet to discuss variances with the Finance
team. - Prepare and present forecasted capex, PPM and reactive spend to the HFC.
- Monitor expenses and identify cost-saving opportunities while ensuring high standards of quality
and service. - Liaison with Technology in line with the implementation of Technology improvements, approved by
the HFC or for temporary Event related requirements. - Collaborate with internal stakeholders to optimize space utilization and layout across
facilities. - Advise the Facilities Managers and events team with the delivery of a range of events, ensuring
health & safety standards are maintained and whilst protecting the fabric of the building. - Support the ESGO and Environmental Focus Group in implementing initiatives to promote
environmental sustainability and reduce the company’s carbon footprint. - Identify opportunities for energy efficiency, waste reduction, and sustainable practices within
facility operations. - Within this role the Senior Facilities Manager is responsible for their own
administration.
Area of duty and responsibility
Leadership
• To model CHV values to all
• To ensure that the team is working in a positive way and feels engaged with Central Hall Venues and its values and culture.
• Champion a positive and welcoming environment for all visitors to the CHV buildings
Governance, Risk & Compliance
• To ensure the organisation is compliant with statutory, fiscal, and regulatory body requirements.
Technology
• To champion the adoption of new technologies
• To develop personal skills in using existing technologies, including Microsoft Office 365
• To lead continued development of department specific software and or systems, championing their use, and ensuring efficiencies and continued development of each system
Budget Accountability
• To propose the annual departmental budget
• To manage projects within approved financial budgets and timescales
• To commission formal proposals for new technologies and resources, such as CAPEX proposals, new headcounts etc
Human Resources
• Manage, develop and empower the team.
• Recruitment of team members to ensure adequate resource to deliver projected activity, within agreed headcount and budgets.
• To work with team to agree clear, relevant, and actionable targets.
• To provide ongoing performance management support.
• To provide mentoring and coaching to support team to deliver on or above expectations.
• To identify training and development needs and to work with team to achieve potential.
• Plan and co-ordinate the team’s work schedules to ensure effective delivery of team objectives and responsibilities; and ensure an appropriate work/life balance for team members.
Health and Safety
• Co-operate with the company to ensure compliance with H&S legislations and the H&S policies and procedures.
• To not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety or welfare, in pursuance of the relevant statutory provisions.
General Responsibilities
• Always comply with current legislation and respect the confidentiality of information in-line with the requirements of the Data Protection Act 2018.
• Adhere to all company policies, procedures, and business ethics codes.
• Attendance at company meetings and training courses as required.
Company Project Team
• Be an active member of a designated company project team making a full and active contribution.
Skills & Capabilities
Essential
• Proven experience in facilities management.
• Proven experience implementing significant Improvement Project
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Knowledge of health and safety regulations, building regulation and environmental standards.
• Proficiency in facilities management software and tools.
• Qualification in IOSH Managing Safely
Desirable
• Recognised Project Management qualification
• Qualifications in NEBOSH
• Membership of IWFM
• Experience in delivering training
Purpose & Values
Central Hall Westminster ask that all roles are carried out in line with our purpose and values:
- Purpose – To provide an environment where individuals have an opportunity to be inspired.
- Values – Commercial, Service-Minded, Generous, Ethical, Tolerant
You are able to apply by submitting your CV to Recruitment@chvenues.com
Applications close Friday 10th January 2025.